Marketing by Appreciation, formerly OCT Group, has been in business since 1987. Our main focus has been the automotive industry. We have taken all we have learned in one of the toughest industries and applied it to insurance, mortgage, medical, and home improvement.
Armen Balian is the president. He took over the company in 2009 after 19 years in commercial banking with strengths in risk analysis, retail service, and customer based marketing. He can be reached at: or 800-443-8937 ext 1650.
Our goal is to provide you a simplified method to appreciate your client, gather information, be presented with reports, and take action. The program is meant to make you money. It is also meant to improve your customer satisfaction index.